SERVICE TRAINING

LEVEL 1 SEMI-AUTOMATIC SERVICE TRAINING

ROBOPAC USA offers a rigorous semi-automatic machine service academy training course taught by our expert staff in our Duluth, GA facility.

This 3 day class helps the service tech get more familiar with Robopac semi-automatic stretch wrapping machines and how to optimize the machines to their customers needs. This helps to save the customer costs and makes the product safer during transport. They also learn how to troubleshoot the most common errors on all machines and learn how to detect issues.

2026 Schedule

December 8-10

2027 Schedule

February 16-18

March 16-18

April 13-15

May 11-13

September 14-16

October 5-7

December 7-9

Plan on traveling to Duluth, GA the day before the first day of class. Training will begin promptly at 9am and will finish around 5pm ET. The final day of class will end by 3pm ET.

COURSE CURRICULUM

Install all ROBOPAC semi-automatic machines.
Navigate, program, lock/unlock all controllers.
Access machine parameters & make changes.
Recalibrate load cells.
Install new boards & configure.
Download new software to machines.
Follow the electrical diagram.
Mechanically change parts including motors & gearboxes.
Measure pre-stretch & check force to load.
Review of recommended maintenance for ROBOPAC semi automatic machines.
Review of theoretical and practical machine & product demonstrations.

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LEVEL 2 SEMI-AUTOMATIC SERVICE TRAINING: ROBOT SERIES

The Level 2 Robot Series (S6, S7, and Master) Service Training Class provides advanced technical instruction designed to strengthen service technicians’ troubleshooting, diagnostic, and repair capabilities. Participants will learn to identify and resolve communication issues, navigate HMI boards, modify machine parameters and recipes, and develop the skills necessary to train Tier 1 service technicians. The course also covers advanced mechanical service procedures, including carriage motor and gearbox replacement, as well as mast removal and installation procedures on the Robot Series. Upon completion, technicians will be better equipped to independently diagnose, troubleshoot, and perform advanced maintenance and repairs on the Robot Series portable stretch-wrapping machines.

2027 Schedule

April 20-21

May 18-19

September 21-22

October 19-20

Plan on traveling to Duluth, GA the day before the first day of class. Training will begin promptly at 9am and will finish around 5pm ET. The final day of class will end by 3pm ET.

TRAINING OBJECTIVES

Navigate and configure the HMI touchscreen interface on Robot Series.
Read, adjust, and save parameters and recipes using CUBE Technology
Troubleshoot Modbus and CAN bus communication faults between HMI and PLC
Diagnose and resolve load cell errors using a multimeter and diagnostic software
Replace PLC boards, load cells, and carriage motors/gearboxes on Robot S7
Lay down and open the mast on a Robot Series
Update and load firmware/software on HMI and PLC units
Troubleshoot motor drive faults on Robot Series
Interpret wiring diagrams and use meters to trace electrical faults
Diagnose and repair Robot issues: traction drive, carriage drive, top-of-load sensors
Train Tier 1 operators on proper machine use, recipe selection, and error code response

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LT AUTOMATIC SERVICE TRAINING

Robopac USA offers a comprehensive 3-day LT Automatic Stretch Wrapper Service Training Class exclusively for our distributor partners. This hands-on training program is designed to equip service technicians with the skills and knowledge necessary to:

Properly install the LT Automatic stretch wrapper
Operate the system with best practices for performance and safety
Troubleshoot effectively to minimize downtime and maximize customer satisfaction
Participants will receive in-depth instruction from Robopac USA’s technical experts, combining classroom learning with practical, real-world application. By the end of the course, each technician will be prepared to confidently support LT Automatic installations in the field.