Regional Sales Manager (Semi-Automatics) Northeast US
General Duties & Responsibilities
- Continue to develop and grow sales in this target rich region of the United States.
- Effectively Forecast upcoming sales; using and updating the provided CRM tool.
- Present the Robopac solutions that distinguish us from our competition.
- Communicate effectively with all departments in the organization.
- Follow up on all leads. Develop and track them along the sales process.
- Conduct Sales Training for distributor equipment specialists.
- Make joint sales calls with distributor reps, 60-80% travel required.
- Attend and work in the Robopac booth at larger trade shows.
Requirements and Qualifications
- Minimum 5 years sales experience, preferably in the Packaging industry
- Bachelors Degree.
- Proven track record of selling capital equipment through distribution channel.
- Organized, Goal oriented, and Driven.
- Skilled at finding the decision makers, following up, and closing orders.
- Able to help clients understand the value proposition, and demonstrate ROI.
Receptionist and Inside Sales Support
General Duties & Responsibilities
- Greet visitors, answer telephone calls and assist customers and Regional Sales Managers
- Perform general customer service functions (respond to emails, phone calls, and other forms of correspondence)
- Coordinate travel arrangements, book hotels, food, and cars as needed
- Assist with organizing events, conferences, and other meetings as well helping the Logistics Manager with trade shows
- Explain promotional offers – blowout list
- Answer general questions about products or warranties
- Inspect damaged products and file claims with carriers when needed
- Follow up on sales leads and provide prices
- Help Schedule LTL Shipments on a daily basis
- Ensure optimal delivery performance by selecting the best carrier and managing the tracking process
- Notify service when units ships to organize installations
Other Duties
- Handles orders, complaints, and other inquires
- Help with data entry for machine sales, picking, pre-delivery inspections, ship log, and backlog
- Help to adjusts due dates, quantities, and shipments as appropriate to meet production needs, ensures dates are communicated to and agreed with distributor/end customer and with manufacturing
- Help to coordinate and plan delivery schedules and inventory consistent with project requirements, including tracking delivery of purchased machines
- Help with invoices and add shipping costs
- Helping managing from issuing purchase orders and releases, to ensuring the timely arrival and receipt of product
- Help with production order for parts/batteries
- Help to develop/improve and maintain purchase order system
- Interacts with various levels and departments within the client organizations
- Help with assess client needs and act as the point person in developing and managing account specifications and procedures that will ensure quality, efficiency and profitability
- Process machines RMA when requested
- Transfer stock from different warehouses (on sea, warehouse, and so on) when requested
- Intercompany purchasing when requested
- Manage inventory report and expedite the inventory ordering process, KAN BAN flow when requested
- Assigning a machine to another order when requested
- Check machines that are in production when requested
- Help perform inventory audits, record results and measure trends when requested
- Identify problems early to alert project teams and gather and use information to resolve problems in a timely manner
Requirements and Qualifications
- Inside sales experience – preferred
- High school graduate/college degree preferred
- Solid attention to detail
- Excel: 2 years (Required)
- SAP: 2 years (Recommended)
- Good at building rapport and overcoming objections
- Effective oral and written communication skills
- Goals and results oriented with the ability to take initiative
- Team oriented and coachable
- Neat appearance
- Logistics exp is a plus